Google Cloud Print an Error Has Occured. Please Check Your Printer and Try Again

Google Cloud Print - Setup - Oft Asked Questions

Google Cloud Impress - Setup

Google Cloud Print allows you to print on the get from your smart phone or tablet with Gmail for mobile, Google Docs for mobile and other supported apps. Plus, print from Chromebooks and the Google Chrome browser without drivers or cables. The application is compatible with Android Phones & tablets, Chromebooks and any other device that can transport an email.

Epson Printers Supported*

• View the list of printers and then click on the model of printer for more details.

  *Not all models may be available in your country.



• Earlier registering with Google Cloud Print, you must update your printer's firmware to the latest version.

Updating your Printer's Firmware

Windows OS (Select ane of the update methods beneath)

• Showtime card. Click Starting time > All Programs > EPSON > EPSON xxxxx (your printer name), and then select Commuter Update.
  
• Taskbar - Correct click the printer icon on the taskbar and select Driver Update.
  
• Printer driver

  1.Select Start > Control Console, and then View devices and printers. And then right click on the printer icon and select Printing preferences from the menu.

  2.Click Maintenance tab, and select Driver Update.

Mac OS X

• Start Download Navigator and install the latest firmware where available.

1. Make certain your printer has been added to your network. You lot can ready up the printer's network connection using the included CD if you lot haven't already done and so.
2. Log in to your Google business relationship. If you don't have a Google business relationship, you will demand to annals an account with Google.
3. Print a Network Config Sheet from your printer.
4. Look up the printer's IP accost on the Network Config Sail.
5. Enter the IP address in a spider web browser.
6. Click on the Google Cloud Impress icon in the Web browser
7. Follow the on-screen instructions to register your printer with Google Cloud Impress.
   

For more detailed data on how to register your printer to Google Cloud Print, click one of the post-obit links:

• Register from a Windows PC


• Register from Mac Os 10


• Register from Android


• Annals from iPhone, iPod bear on, iPad

QUESTIONS:
Service
1.	What is Google Cloud Impress?
2.	What exercise I need to ready to utilise Google Deject Print service?
three.	How exercise I access my printer's web interface?
four.	How do I print using Google Cloud Print?
5.	Which Epson printers support Google Deject Impress?
half dozen.	Tin I use Google Cloud Print in IPv6 environs?
7.	What kind of applications can I use when printing from Google Cloud Print?
8.	What kind of web browser can I use when access to Google Cloud Print page?
9.	Tell me the print quality of Google Deject Impress.
Print Settings
one.	Can I modify the impress options?
2.	Can I modify the number of copies?
iii.	Tin I print with black and white?
4.	Tin can I print multi-folio document on i sheet of paper?
v.	Tin can I impress double-sided documents?
half-dozen.	Can I select the newspaper size?
7.	Can I select the newspaper type?
8.	Can I select the newspaper source?
9.	Can I print borderless photos?
10.	Tin I fit my impress out to the selected paper size?
11.	Can I select the orientation of the impress?
12.	Tin can I print the pages in reverse order?
xiii.	Can I cancel the impress?
Register Printer
one.	How do I annals my printer with Google Cloud Print?
2.	How do I check if the printer has been successfully registered?
3.	How practise I register a printer to Google Cloud Impress from a Windows PC?
4.	How do I register a printer to Google Cloud Print from a Mac Os X calculator?
5.	How do I annals a printer to Google Cloud Impress from an Android device?
6.	How practise I register a printer to Google Cloud Impress from an iPhone, iPod touch or iPad?
vii.	How do I register a printer to Google Deject Print from other ChromeOS Netbooks or Smartphones?
8.	How practice I update the printers firmware using a Windows PC?
9.	How do I update the printers firmware using a Mac OS X computer?
10.	I tin can't register the printer to Google Cloud Print.
xi.	Can I annals my printer to Google Deject Print when in that location are Proxy/DNS servers running?
12.	Can I register my printer to Google Deject Impress if the Proxy server has a password?
13.	Can I re-register my printer to Google Cloud Print when my commencement attempt was not successful?
Remove Printer
1.	How can I delete my printer from Google Cloud Print
two.	I can't find the registered printer (1)
3.	I can't discover the registered printer (two)
iv.	I Can't delete the registered printer
Network Setting
one.	The Google Deject Print section of the Network Status Canvass has a department for XMPP, what does this mean?
2.	The Google Cloud Print section of the Network Status Canvass has a section for HTTPS, what does this mean?
3.	Exercise I demand to change my internet connection settings to utilize the Google Deject Print service?
4.	I Can't utilize Google Cloud Print.
Confirm Connexion
one.	How practice I confirm that my printer is continued to Google Cloud Print?
Suspend and Resume Google Cloud Impress
i.	How practise I temporary append the Google Cloud Impress service?
2.	How practice I resume the Google Deject Print service?

ANSWERS:
Service
ane.	What is Google Cloud Impress?
	Google Cloud Impress is a printing service that enables users to print documents from the cloud using Google Cloud Print enabled applications. You tin print anytime, anywhere using your PC or Smartphone by registering an Epson Google Cloud Print ready printer with Google Cloud Impress. For more than details, delight refer to http://www.google.com/support/cloudprint/.
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2.	What exercise I demand to prepare to employ Google Cloud Print service?
	Please make sure yous have the followings before starting to register your printer. Printer -The printer should be Google Cloud Print set up (<- link to ESCs Google Cloud Print set up printer listing) -Printer is connected to the network -Printer tin can access to the cyberspace Other Conditions -have a Google account -XMPP 5222 port not blocked (especially for role LAN environs) Delight create a Google account get-go, if you don't accept an business relationship. For information on how to register your printer please click on this link (<- link to 3-1-one)
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3.	How do I admission my printer'south spider web interface?
	Y'all can access the Printer Status Screen via a web browser using PCs, Smartphones and Netbooks.
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iv.	How practise I print using Google Cloud Impress?
	Yous volition need an application that supports Google Cloud Impress. For more than information see the application'south help file or documentation Likewise please refer to Google Cloud Print'south assistance folio. http://www.google.com/support/cloudprint/
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5.	Which Epson printers support Google Cloud Print?
	View the list of printers and then click on the model of printer for more details. *Not all models may be available in your land.
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vi.	Can I use Google Cloud Impress in IPv6 surroundings?
	Yous tin't use Google Deject Print within an IPv6 only surroundings. But IPv4 environments are currently supported with Google Deject Impress
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7.	What kind of applications can I use when printing from Google Cloud Print?
	You tin print from 'Gmail' and 'Google Docs. More Google Cloud Print enabled applications will be bachelor in the future. Delight refer to the Google Cloud Impress help folio (<- http://www.google.com/back up/cloudprint/) for details.
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eight.	What kind of web browser tin can I use when access to Google Cloud Print page?
	You tin use Chrome browser. Google does not guarantee for the other web browsers.
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nine.	Tell me the impress quality of Google Cloud Print.
	The impress quality printed with Google Cloud Print may be unlike from the ones printed past printer driver and/or printed past stand alone.
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Print Settings
1.	Can I change the impress options?
	Yes. Please select [Options] from the printer selection screen when yous print from the application. You tin can change the post-obit print settings. - Number of copies (<-link to one-2-2) - B&W/Color print (<-link to 1-2-3) - Double-sided impress (<-link to 1-2-5) - Paper Size (<-link to ane-two-half-dozen) - Newspaper Type (<-link to one-2-vii) - Paper Source (<-link to ane-two-viii) - Borderless Print (<-link to 1-ii-9) - Car Fit Page (<-link to 1-2-10)
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ii.	Can I change the number of copies?
	Yeah. Click [Options], and and so select from [Copies]
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3.	Can I print with black and white?
	Yes. Click [Copies], [B&W/Color], and and then select [B&W]
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iv.	Can I print multi-page document on one sheet of newspaper?
	No. You tin can't print multiple pages on 1 sheet.
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5.	Can I print double-sided documents?
	For the printers which take automatic duplex print functionality, aye. Click [Options], and then select [2-sided printing] Notation that y'all can print double-sided documents with A4 and Letter size plain paper.
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6.	Can I select the paper size?
	Yes. Click [Options], so select [Paper Size] When the selected paper size and the application page size are different, then the printer will impress out with the awarding'due south page size. If you would like to print with the selected paper size, please select [Auto Fit Page]
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7.	Can I select the newspaper type?
	Yes. Click [Options], and so select from the [Newspaper Type] carte du jour
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viii.	Tin can I select the paper source?
	Aye. Click [Options], and then select from the [Paper Source] bill of fare The selected newspaper source may exist inverse depend on the paper size and type selection. The paper source(due south) may be unlike on some printers. Please refer to the printer's user transmission for details.
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9.	Tin can I print borderless photos?
	Yes. Click [Options], and and then select [Borderless] The paradigm may be cropped every bit the printer will print the image to fit the selected paper size. Please note that some printers may non support borderless press. Please refer to the printer's user manual for details. Also, the photos may be printed with edge even when select [Borderless] depend on the paper size and type selection.
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ten.	Can I fit my print out to the selected paper size?
	Yep. Click [Options], [Newspaper Size], and so select [Motorcar Fit Page] The print out is automatically reduced or enlarged to fit the selected paper size. The image may be cropped equally the information will be reduced or enlarged while keeping the image's aspect ratio. (The base signal is the centre of the paper)
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11.	Can I select the orientation of the print?
	Yes. Click [Options], and then select from the [Orientation] card
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12.	Tin I impress the pages in contrary order?
	Yes. Click [Options], and plow on [Reverse Lodge]
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thirteen.	Can I abolish the print?
	Yes. Please employ the printer's button to cancel the current impress job. Please refer to your printer's user's guide for details. If the print chore has not started, you can delete the print job from the Google's printer/chore status and management UI.
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Register Printer
one.	How exercise I register my printer with Google Deject Impress?
	To register your printer with Google Cloud Print: i. Make sure your printer has been added to your network. Please setup the printer'southward network connexion using the printers software disc, if it has not already been completed. 2. Log in to your Google business relationship.[If you don't have a Google business relationship, one needs to be created] 3. Go to the Printer web interface using an cyberspace browser. four. Follow the on screen instructions to annals your printer with Google Cloud Impress For more detailed information on how to register your printer to Google Cloud Impress click one of the following links. - Annals from Windows (<- link to 3-one-three) - Annals from Mac OS X (<- link to 3-1-4) - Annals from Android (<- link to 3-1-5) - Register from iPhone, iPod touch, iPad (<- link to 3-1-6) - Register from the other Netbooks or Smartphones (<- link to iii-ane-7)
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2.	How do I check if the printer has been successfully registered?
	A registration confirmation sail will exist printed out afterwards successful registration. Yous can also check the registration status from the Google Deject Print website.
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iii.	How do I register a printer to Google Cloud Impress from a Windows PC?
	1. Select [Offset] > [All programs] > [EPSON Software], and then click [Download Navigator] 2. Choose [EPSON Printer Finder] from the [Download Navigator] and then showtime installing these programs. Please look until the firmware update has been completed the [EPSON Printer Finder] will then beginning automatically.] 3. Select the printer you would like to register from the list and click [Open up Setup Page] from the Printer Status page.] The Printer Status folio will then be shown in a web browser window.] 4. Click [Google Deject Print Setup] and follow the instructions displayed on the screen to annals the printer.] v. Check the printer has been successfully registered to Google Cloud Print. (<- link to 3-one-ii)] Nil is shown in the [Download Navigator] When your printer has the latest firmware and the latest [EPSON Printer Finder] already installed. Delight close this screen and and then kickoff up [EPSON Printer Finder] manually following this procedure.] Select [Start] > [All programs] > [EPSON Software], and and then click [EPSON Printer Finder]
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4.	How do I register a printer to Google Cloud Print from a Mac OS 10 computer?
	1. Install [Download Navigator] using one of the following methods: - Install from the printers software disc - Download from the Epson website 2. Select [Macintosh HD] > [Application] > [Epson Software], and double-click on the [Download Navigator] icon to get-go Download Navigator 3. Cull [EPSON Printer Finder] from the [Download Navigator] then start installing these programs. ([Firmware Updater] will be automatically selected when selecting [EPSON Printer Finder]) four. Double-click [Epson Firmware Updater] from [Finder] to update printer firmware. v. Select [Macintosh Hd] > [Application] > [Epson Software], and double-click on the [EPSON Printer Finder] icon to commencement EPSON Printer Finder half-dozen. Select the printer you would similar to annals from the list and click [Open Setup Page] from the Printer Status page. The Printer Condition folio will be shown in a web browser window. 7. Click [Google Cloud Print Setup] and follow the instructions displayed on the screen to register the printer eight. Check the printer has been successfully registered to Google Deject Print. (<- link to 3-1-2) [Reference Data] Nothing is shown in the [Download Navigator] When your printer has the latest firmware and [EPSON Printer Finder] already installed. Delight close this screen and then kickoff up [EPSON Printer Finder] manually following this procedure.
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5.	How do I register a printer to Google Cloud Print from an Android device?
	one. Update to the latest printer firmware before registering with Google Cloud Print, following one of the methods below: - Update the firmware from a Windows PC connected to the printer. (<- link to iii-1-viii) - Update the firmware from a Mac Bone X PC connected to the printer. (<- link to 3-1-9) 2. Download [EPSON Printer Finder] for Android from the Android Market.) 3. Outset [EPSON Printer Finder]) 4. Select the printer yous would like to register and click [Open up Setup Page] from the printer option screen.) The Printer Status page volition be shown in a spider web browser window. 5. Click [Google Deject Print Setup] and follow the instructions displayed on the screen to register printer) 6. Bank check the printer has been successfully registered to Google Cloud Print. (<- link to 3-1-two))
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vi.	How do I register a printer to Google Cloud Impress from an iPhone, iPod touch or iPad?
	one. Update to the latest printer firmware before registering with Google Cloud Impress, post-obit ane of the methods beneath: - Update the firmware from a Windows PC connected to the printer. (<- link to three-1-viii) - Update the firmware from a Mac Os Ten PC continued to the printer. (<- link to 3-1-nine) ii. Download [EPSON Printer Finder] for iPhone, iPod touch and iPad from AppStore. 3. Kickoff [EPSON Printer Finder]. 4. Select the printer you would like to register and click [Open Setup Page] from the printer option screen.. The Printer Condition folio will be shown in a web browser window.. five. Click [Google Cloud Impress Setup] and follow the instructions displayed on the screen to register printer. 6. Check the printer has been successfully registered to Google Cloud Print. (<- link to 3-1-2)
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7.	How do I register a printer to Google Cloud Print from other ChromeOS Netbooks or Smartphones?
	i. Update to the latest printer firmware before registering with Google Cloud Print, post-obit one of the methods below: - Update the firmware from a Windows PC connected to the printer. (<- link to iii-1-8): - Update the firmware from a Mac Os X PC continued to the printer. (<- link to 3-1-9): 2. Admission the Printer Condition page using a web browser in one of the following ways - Enter URL for Printer Status page one. Impress a Network Status Canvas For an Inkjet multifunction printer, enter Setup style, select [Wi-Fi/Network Settings] > [Confirm Wi-Fi/Network Settings], and then press [Beginning].. Please refer to your printer'south Network Guide for details ii. Cheque [Configuration URL] at [Google Cloud Print] section on the printed Network Status Canvas 3. Open a spider web browser and enter the URL shown on the Network Status Sheet - Enter the IP accost of the printer 1. Confirm the printer's IP address using one of the following. - Cheque the printer'south network data using printer'south UI. (Supported printer simply) - Print out a Network Status Canvass - Print out a Network Check Report ii. Commencement a web browser and enter the IP address confirmed in the previous step. 　　 Case: http://192.168.100.201/ 3. Click [Google Deject Print Setup] and follow the instructions displayed on the screen to annals printer iv. Check the printer has been successfully registered to Google Cloud Impress. (<- link to 3-1-two)
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8.	How do I update the printers firmware using a Windows PC?
	You can update the firmware using one of the methods below. - Update from Outset menu Click [Start] > [All programs] > [EPSON] > [EPSON xxxxx (your printer name)], and then select [Driver Update] - Update from Taskbar Right click the printer icon on the taskbar and select [Driver Update] - Update from the printer driver 1. Display your printer's driver (e.thou. Windows7) Select [Start] > [Command Console], and so [View devices and printers]. And so right click on the printer icon and select [Printing preferences] from the menu. ii. Click [Maintenance] tab, and select [Driver Update] Please confirm that the firmware has been successfully updated on the printers LCD screen.
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9.	How practise I update the printers firmware using a Mac OS X computer?
	Please start [Download Navigator] and install the latest firmware where available. Y'all can likewise download and update the latest firmware from Epson website.
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10.	I can't register the printer to Google Cloud Print.
	Y'all can just register a printer with an internet connexion, cheque the network connectedness and ostend you have a working internet connectedness and try again
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11.	Tin can I annals my printer to Google Deject Print when in that location are Proxy/DNS servers running?
	Yeah. You can set the Proxy server and DNS server settings from the Printer Web interface using a web browser. ane. Brandish Printer Web interface 2. Click [DNS/Proxy setup] For detailed information of the Proxy and DNS server settings, please ask your network administrator.
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12.	Can I register my printer to Google Cloud Print if the Proxy server has a password?
	Yep. Delight setup the proxy server countersign using [EpsonNet Config]
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xiii.	Can I re-register my printer to Google Cloud Print when my start endeavour was non successful?
	Aye. Please follow the registration steps once more from the beginning.
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Remove Printer
1.	How can I delete my printer from Google Cloud Print
	You tin can delete the printer from the Printer Spider web Interface using a web browser window 1. Display Printer Web Interface using a web browser window 2. Click [Google Cloud Print Setup] 3. Click [Delete] Please follow the instructions displayed on the screen You can also delete your printer from Google'south printer/job condition and management UI. Please restart your printer power when using this method.
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two.	I can't find the registered printer (1)
	Please restart your printer and register your printer from Printer Web interface.
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3.	I can't notice the registered printer (2)
	Delete the Google Cloud Impress setup information in your printer past resetting the printer's network settings. Then start setup again beginning with the printer'south network settings.
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4.	I Can't delete the registered printer
	Please confirm if the printer is correctly connect to the internet and delete the printer from the Printer Web interface using a web browser When you can't delete the printer from the Printer Web interface, then please reset the printer'due south network settings from printer's command panel. In this case, the printer will still appear on Google Cloud Print, however you can't utilize Google Cloud Print with that printer. So please also delete the printer from Google's printer/job condition and management UI.
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Network Setting
one.	The Google Cloud Print section of the Network Status Sheet has a department for XMPP, what does this mean?
	Connected: Properly Connected None: XMPP may be stopped due to an HTTPS connectedness error. Delight check the HTTPS Status. DNS Server Non Establish: Can't access to the DNS server. Please check that the internet connection properly connected, or the printer DNS server is correctly gear up. Domain Name Non Resolved: Can't resolve the domain name through DNS. Please contact your network administrator. Proxy Server Not Constitute: Can't access to Proxy server. Please confirm if the Proxy server is properly gear up up. Rejected past Proxy Server: Failed to communicate with the Proxy server. Please confirm if the XMPP(5222) port is non blocked. XMPP Server Non Found: Google Cloud Impress service or internet connection are temporally not available. Server Error: Google Deject Print service temporally not available.
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2.	The Google Cloud Impress department of the Network Status Sheet has a section for HTTPS, what does this mean?
	Connected: Properly Connected None: In that location may be a network connectedness issue. Delight check the network connection. DNS Server Not Found: Tin't access the DNS server. Delight check that the internet connectedness properly connected, or the printers DNS server is correctly setup. Domain Proper noun Non Resolved: Can't resolve the domain name through DNS. Delight contact your network administrator. Proxy Server Not Found: Can't admission the Proxy server. Delight ostend that the Proxy server is properly set up. Rejected by Proxy Server: Failed to communicate with the Proxy server. Delight confirm if the HTTPS(5222) port is not blocked. HTTPS Server Non Institute: Google Deject Print service or internet connection are temporally not available Server Error: Google Cloud Print service temporally not available.
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3.	Do I need to change my internet connexion settings to utilize the Google Cloud Print service?
	Generally no changes to the settings are needed if you intend to use Google Cloud Print from dwelling. In the corporate LAN environs, please ostend that the XMPP (5222) port has not been blocked.
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4.	I Can't apply Google Cloud Print.
	With the corporate LAN environment, please confirm that the XMPP (5222) port has not been blocked. For details, delight consult with your network administrator.
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Confirm Connectedness
i.	How do I confirm that my printer is connected to Google Cloud Impress?
	Yous tin check the connection status with one of the following ways. -Printer Status page The connection condition appeared under the [Google Cloud Print Setup] clarification. Registered: Registered to Google Cloud Print Connected Disconnected Suspended Not registered: Has non registered to Google Cloud Print Error: Fault occurred due to the old printer firmware. Please update the firmware to the latest version. -Network Status Sheet Can confirm the status in [Google Cloud Print] at the Google Deject Print section Enable: Registered Disable: Not registered Suspended: Suspended The connection status appeared in XMPP status and HTTP status
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Append and Resume Google Cloud Print
ane.	How do I temporary suspend the Google Cloud Print service?
	Yes. To suspend Google Cloud Impress by click [Suspend] on the Printer Spider web interface. The print chore will exist queued on the Google Cloud Print server when the service has been suspended and the task will be printed when the service resumed. Please be aware that the queued task may be deleted automatically after the expiration period.
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2.	How practice I resume the Google Cloud Print service?
	Yes, Y'all can resume Google Cloud Impress from the Printer Web interface
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Source: https://www.epson.co.nz/faq/FAQ.asp?ID=3

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